The Collaboration Cycle is where teams who are building products on get feedback and guidance on their product to ensure it meets experience standards for design, content, accessibility, information architecture, and quality assurance. Teams engage with the Collaboration Cycle throughout their product’s lifecycle.

How it works

The Collaboration Cycle is a series of touchpoints during which VFS team members get guidance on the following areas:

  • Design

  • Content

  • Information Architecture

  • Quality Assurance

  • Accessibility

  • Research

  • Analytics

  • Privacy & Security

  • Contact Center

The below illustration maps out when Collaboration Cycle touchpoints occur in a product’s lifecycle. Teams should engage with the Collaboration Cycle when they begin building or iterating on their product.

The “Define” phase

The “Discover” phase

The “Build” phase