Last Updated: September 9, 2026
Waiver available: Yes
Recommended timing: Request this touchpoint 1–2 weeks before you plan to conduct research. Teams usually schedule it once they have a working prototype, but research can offer helpful insight at any stage.
Owner: Gov Research Lead
Format: Asynchronous — no meeting is held.
How this touchpoint helps you, VA, and Veterans
If you're doing research with Veterans, a Research Review is required. The Gov Research Lead reviews your research plan to help make sure your approach will get useful, reliable insight from the Veterans, caregivers, families, survivors, or representatives you're studying.
This touchpoint is only for teams building products for Veterans, their caregivers, families, survivors, and representatives. If you're building for organizations — VA employees, contractors, or representatives acting in an organizational capacity — skip this touchpoint.
See the Research Checklist for more info.
No GitHub ticket yet? Start with a Collab Cycle kickoff first.
What you need to bring
Required artifacts
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Research plan: Follow these instructions to start your research plan.
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Conversation guide: Follow these instructions to write your conversation guide.
You’re ready for this touchpoint when
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You're preparing to do user research
How to schedule your review
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Review the guidance
Check the Research Checklist for full details on the process. -
Submit your study for asynchronous review
Follow the research review and recruitment process to start your review and kick off your participant recruitment at least 7 days before research begins.
The researcher who is conducting the research should submit their materials for review.
How to prepare for your review
Deadline: Submit your research materials at least 7 days before you plan to begin your research.
How to deliver: Add your study to the research repo board and follow the directions to start the process.
What happens during the review
Format: Asynchronous
Expected outcomes: You'll receive feedback as a comment on the issue card you submitted to the repo. Incorporate any feedback that you receive, and make any requested edits.
What happens after the review
Once your study is approved, it'll be sent to Perigean to kick off recruiting.
Waiver process
Although rare, some work may not require a Research Review. We recommend first discussing this at Gov Leads Sync.
If you believe your team should skip this touchpoint, please comment on your Collaboration Cycle GitHub ticket and briefly provide a justification, for example:
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Existing product that has already been researched, tested, and is making minor or no user experience changes or interactions
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Team accepts the risks of more delays, compliance documentation, and launch-blocking findings at Staging Review
Once you comment, we will respond via your Collab Cycle GitHub ticket to confirm or request additional details.
Help and feedback
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Get help from the Platform Support Team in Slack.
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Submit a feature idea to the Platform.