First time working with us? Review the guidance in Collaboration Cycle Kickoff. If you’re able to answer all the questions, then submit a GitHub ticket per the guidance provided to find out which touchpoints we recommend for your product.
Ready to schedule a touchpoint? Follow the guidance for each touchpoint under Collaboration Cycle Touchpoints.
Have a question for one of our practice area specialists? Come to our weekly Collaboration Cycle Office Hours listed in the Collaboration Cycle Calendar.
Need immediate assistance? Reach out using the Slack support workflow on the #vfs-platform-support channel.
Platform teams supporting the Collaboration Cycle
Product Manager: Shira Goodman
Delivery Manager: Chase Kirby
Design: Allison Christman & Sean Sewell
Content: Cheryl Evans
Information Architecture (IA): Jim Ryan
Quality Assurance (QA): Dariusz Dzien
Accessibility: Brian DeConinck & Sarah Koomson
Research: Clayton Zook
Analytics & Insights Team
Product Manager: Michelle Dooley
Platform Security Lead: Troy Mosher
OCTO-DE Security Lead: Thomas Delrue
Other teams supporting the Collaboration Cycle
Contact Center Team
Product Manager: Jason Woodman
Contact Center Lead: Kimberley Monroe-Daniels
Sitewide Content & IA
Content Leads: Danielle Thierry & Beth Potts
IA Lead: Mikki Northuis
Help and feedback
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