Collaboration cycle
Collaboration cycle
Breadcrumbs

Touchpoints

Last Updated: December 10, 2025

When you’re ready to schedule your recommended Collaboration Cycle touchpoints, review the guidance outlined in each of the touchpoint documents to prepare.

Overview

Touchpoint

Description

Format

Owner

Required or Optional

Collaboration Cycle kickoff

This touchpoint kicks off the Collaboration Cycle and provides the Governance and Content and Information Architecture and Accessibility Digital Experience (ADE) teams with information about your initiative or product.

Asynchronous Collaboration Cycle Request ticket.

Governance Team

Required

Gov Leads Sync

This touchpoint helps align government leadership across our teams and open lines of communication.

Synchronous 30-minute meeting.

OCTO Digital Experience Practice Area Leads

Required

Design intent

This touchpoint is to ensure you’re building a product that meets http://VA.gov standards before you’ve done any high-fidelity work on artifacts or prototypes.

Synchronous 30-minute meeting.

Governance Team

Optional

Architecture Intent

This touchpoint is to ensure you’re building a product that meets http://VA.gov Engineering and Security standards before you’ve started building your product.

Synchronous 30-minute meeting.

OCTO-DE Engineering and Security stakeholders

Required

Midpoint review

This touchpoint is to confirm your prototype or mockup aligns with existing http://VA.gov patterns and standards and to ensure your product is ready for successful research activities.

Synchronous 30-minute meeting or asynchronous review.

Governance Team

Optional

Research review

This touchpoint is to set up or review Veteran-facing research initiatives on http://VA.gov .

Asynchronous review.

OCTO Research Lead

Optional

Analytics request

This touchpoint is to begin Google Analytics setup so we can understand how Veterans are using http://VA.gov .

Asynchronous review.

A synchronous 30-minute meeting may be requested by the Analytics & Insights Team.

Analytics & Insights Team

Optional

Contact center review

This touchpoint is to ensure VA contact center representatives are prepared to answer questions and help Veterans troubleshoot new tools or services on http://VA.gov .

Asynchronous review.

Veteran Support Team

Optional

Staging review

This touchpoint is to ensure your product is meeting http://VA.gov Experience Standards and http://VA.gov Platform QA Standards.

Synchronous 30-minute meeting.

Governance Team

Required for teams building on http://VA.gov

 

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