Skip to main content
Skip table of contents

VFS Product Directory

Veteran Facing Service (or VFS) teams create what we refer to as VFS Products, these are products that veterans, their family members and care providers have direct interaction with. This product directory provides a list of all VFS products currently in use on va.gov, as well as key information about them. It provides a way for VFS Team Members and OCTO Stakeholders to view the data currently associated with VFS products and serves as a reference for identifying what data needs to be updated. If you see any errors that need to be fixed, changes to these fields can be made by following the steps outlined here.

To learn about what information is listed in each column, see this page.

Please Note: Changes made to this page will NOT be saved. To make changes to your product's listing, see the user guide.

These are non-VA.gov products and not supported by the Platform Team. If more information is needed, please see the Product Lead in the link.

Product Directory

Product NameOCTO Product OwnerOCTO CrewVFS PMProduct LinkProduct Outline
10-10CGPatrick BatemanHealth ToolsHeather JusticeView ProductProduct Outline
10-10EZPatrick BatemanHealth ToolsHeather JusticeView ProductProduct Outline
10-10EZRPatrick BatemanHealth ToolsHeather Justice, Alex SeeligView ProductProduct Outline
1095B FormN/AHealth ToolsN/AView ProductProduct Outline
20-10206 Privacy ActMatthew DingeeN/ATricia BakerView ProductProduct Outline
21-0845 Authorization to Disclose Personal Information to a Third PartyMatthew DingeePlatformTricia BakerView ProductProduct Outline
21-0966 Intent to file a claimMatthew DingeePlatformTricia BakerN/AProduct Outline
21-0972 Sign VA claim forms as an alternate signerMatthew DingeePlatformTricia BakerView ProductProduct Outline
21-10210 Lay/Witness StatementMatthew DingeePlatformTricia BakerView ProductProduct Outline
21-4142 Authorization to Disclose Information to the VAMatthew DingeePlatformTricia BakerView ProductProduct Outline
26-4555 Application in Acquiring Specially Adapted Housing or Special Home Adaptation GrantMatthew DingeePlatformTricia BakerN/AProduct Outline
40-0247 Presidential Memorial CertificateMatthew DingeeN/ATricia BakerView ProductProduct Outline
Accredited Representative Portal (ARP)N/AN/AN/AN/AN/A
Appoint a RepresentativeJennifer BertschBenefit ToolsLindsay Li-SmithN/AProduct Outline
Appointments (formerly VA Online Scheduling)Katherine "Kay" LawyerHealth ToolsLauren ErnestN/AProduct Outline
Benefits Delivery at DischargeEmily TheisBenefit ToolsN/AView ProductN/A
Benefits HubsDave Conlon (PW) and Danielle Thierry (CAIA)SitewideFran Cross (PW) and Terry Nichols (CAIA)N/AN/A
Burial Benefits Application (21P-530)Emily TheisBenefit ToolsLaura SteeleView ProductProduct Outline
burial-poc-v6N/AN/AN/AN/AN/A
Campaign Landing PageDave Conlon (PW) and Danielle Thierry (CAIA)SitewideFran Cross (PW) and Terry Nichols (CAIA)N/AProduct Outline
Certificate of Eligibility (Home loan)Emily TheisBenefit ToolsLaura SteeleView ProductProduct Outline
Chapter 31/Veteran Readiness & Employment/28-1900Emily TheisBenefits ToolsLaura SteeleView ProductProduct Outline
Chapter 36/Educational and Career Counseling/25-8832Emily TheisBenefits ToolsLaura SteeleView ProductProduct Outline
ChatBotLuciana MoraisAccount ExperienceAlina MurphyView ProductProduct Outline
Claim Status ToolEmily TheisBenefit ToolsN/AView Product*Product Outline
Contact InformationSamara StraussAccount ExperienceTravis CahillView Product*Product Outline
Content HubN/ASitewideN/AN/AN/A
Coronavirus Research - UpdateN/AHealth ToolsN/AView ProductN/A
Coronavirus Research - VolunteerN/AHealth ToolsN/AView ProductN/A
Coronavirus VaccinationN/AHealth ToolsN/AView ProductN/A
Coronavirus Vaccination ExpansionN/AHealth ToolsN/AView ProductN/A
Debt and billsN/AN/AN/AN/AN/A
Debt LettersN/ABenefit ToolsN/AView ProductProduct Outline
Dependency Claims (686/674)Emily TheisBenefit ToolsLaura SteeleView ProductProduct Outline
DHP Device ConnectionStefany HolguinHealth ToolsAbbie BurtonView Product*Product Outline
Direct DepositSamara StraussAccount ExperienceTravis CahillView ProductProduct Outline
Disability Comp Application (21-526 EZ)Emily TheisBenefit ToolsN/AView ProductProduct Outline
Discharge Upgrade WizardDave ConlonSitewideFran CrossView ProductProduct Outline
eCheck-inN/AN/AN/AN/AN/A
Education Benefits Application (22-1990)Riley RossEducation Product LineN/AView ProductN/A
Education Benefits Authenticated Transfer Application (22-1990e)Riley RossEducation Product LineN/AView Product*Product Outline
Education Change of Program or Training Application (22-1995)Riley RossEducation Product LineN/AView ProductN/A
Education LettersRiley RossEducation Product LineN/AView Product*Product Outline
Enrollment VerificationRiley RossEducation Product LineN/AView Product*Product Outline
Facility LocatorMichelle MiddaughSitewideMichael SkinnerView ProductProduct Outline
Financial Status Report (FSR)Denise CoveyducAccount ExperienceDenise CoveryducView ProductProduct Outline
Find a RepresentativeZach GoldfineBenefit ToolsLindsay Li-SmithN/AN/A
Find a VA FormDave ConlonSitewideFran CrossView ProductProduct Outline
Find a Yellow Ribbon ToolJeff BarnesSitewidePete EganView ProductProduct Outline
GI Bill Comparison ToolDarla van NieukerkEducation Product LineN/AView ProductProduct Outline
GI Bill Feedback ToolDarla van NieukerkEducation Product LineN/AView ProductN/A
Health Care QuestionnaireN/AHealth ToolsN/AView ProductProduct Outline
Higher Level ReviewEmily TheisBenefit ToolsSade RagsdaleView ProductProduct Outline
IdentityTom BlackAccount ExperienceMike KingView ProductN/A
Inherited ProofingTom BlackAccount ExperienceMike KingView ProductN/A
Language Assistance & Resource PagesN/AN/AN/AN/AN/A
LettersN/ABenefit ToolsN/AView Product*Product Outline
LoginTom BlackAccount ExperienceMike KingView ProductN/A
MedalliaN/AN/AN/AN/AN/A
Medical Copays (MCP)Denise CoveyducAccount ExperienceN/AView ProductProduct Outline
Medical Device Reordering ToolPatrick BatemanHealth ToolsN/AView ProductProduct Outline
MHV Medical RecordsMarci McGuireHealth ToolsBryan RileyView ProductProduct Outline
MHV MedicationsKatherine LawyerHealth ToolsRaquel RobertsonView ProductProduct Outline
MHV Secure MessagingJanie CarnockHealth ToolsBryan RileyView ProductProduct Outline
My Education BenefitsRiley RossEducation Product LineN/AView Product*Product Outline
My VASamara StraussAccount ExperienceAnastasia JakabcinView Product*Product Outline
MyHealtheVet on VA.govN/AN/AN/AN/AN/A
Notification settingsSamara StraussAccount ExperienceTravis CahillView ProductProduct Outline
Outreach EventsDave ConlonSitewideFran CrossView ProductProduct Outline
Pension Benefits Application (21P-527EZ)Emily TheisBenefit ToolsVicky BellissimoView ProductProduct Outline
Pre-Check-inN/AN/AN/AN/AN/A
Pre-need BurialEmily TheisBenefit ToolsN/AN/AProduct Outline
ProfileSamara StraussAccount ExperienceTravis CahillView ProductProduct Outline
Rated DisabilitiesN/AN/AN/AView ProductN/A
Request a Board Appeal VA Form 10182Zach GoldfineCross-Benefits CrewSade RagsdaleView ProductProduct Outline
Resources & SupportDave Conlon (PW) and Danielle Thierry (CAIA)SitewideFran Cross (PW) and Terry Nichols (CAIA)View ProductN/A
SearchDave ConlonSitewideFran CrossView ProductProduct Outline
Simple Forms PatternsN/AN/AN/AN/AN/A
Specially Adapted Housing GrantMatthew DingeePlatformN/AView ProductN/A
Supplemental Claim Form (20-0095)Emily TheisBenefit ToolsN/AView Product*Product Outline
TOE BenefitsN/AN/AN/AN/AN/A
VA Education LettersN/ANoneN/AView ProductProduct Outline
VA Medical Centers (VAMCs)Michelle MiddaughSitewideMichael SkinnerView ProductProduct Outline
VA NotifyBev NelsonAccount ExperienceMelanie JonesN/AProduct Outline
VA ProfileSamara StraussAccount ExperienceN/AView ProductN/A
VA.gov HomepageDave ConlonSitewideFran CrossView ProductProduct Outline
Vet CentersMichelle MiddaughSitewideMichael SkinnerView ProductProduct Outline
Veteran ID Card ApplicationLisa KoenigsburgVeteran Experience Services Product LineN/AView ProductProduct Outline
View My Payment HistoryN/AN/AN/AN/AProduct Outline

*This Product Link may require authentication, please contact the Product Owner for more details.


JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.