VFS Product Directory | VA Platform documentation

Veteran Facing Service (or VFS) teams create what we refer to as VFS Products, these are products that veterans, their family members and care providers have direct interaction with. This product directory provides a list of all VFS products currently in use on va.gov, as well as key information about them. It provides a way for VFS Team Members and OCTO Stakeholders to view the data currently associated with VFS products and serves as a reference for identifying what data needs to be updated. If you see any errors that need to be fixed, changes to these fields can be made by following the steps outlined here.

To learn about what information is listed in each column, see this page.

Please Note: Changes made to this page will NOT be saved. To make changes to your product's listing, see the user guide.

These are non-VA.gov products and not supported by the Platform Team. If more information is needed, please see the Product Lead in the link.

Product Directory

Status summary

Active: 161
- Maintained: 124
- In Development: 24
- Orphaned: 13
Inactive: 19

Product Name	Team Name	Portfolio	Crew/Pod	Product Link
10-10CG - Apply for the Program of Comprehensive Assistance for Family Caregivers	Health Apps	Health Portfolio	VA Health Applications	View Product
10-10D - Application for CHAMPVA	Health Apps	Health Portfolio	VA Health Applications	View Product
10-10EZ - Apply for VA health care	Health Apps	Health Portfolio	VA Health Applications	View Product
10-10EZR - Health Benefits Update Form	Health Apps	Health Portfolio	VA Health Applications	View Product *
10-7959C - CHAMPVA Claim Form	Health Apps	Health Portfolio	VA Health Applications	View Product
10-7959F-2 - Foreign Medical Program Claims Submission	Health Apps	Health Portfolio	VA Health Applications	View Product *
10182 - Request a Board Appeal	Decision Reviews	Benefits Portfolio	Cross-Benefits Crew	View Product *
1095-B - IRS tax form for proof of VA Health coverage	Core Veteran Experience 1	Digital Experience	Core Veteran Experiences	View Product *
1330M Apply for a medallion in a private cemetery	Memorials Self-Service	BAM Portfolio	Memorials	View Product
1330M2 Apply for a medallion in a private cemetery	Memorials Self-Service	BAM Portfolio	Memorials	View Product
20-0995 - Supplemental Claim Form	Decision Reviews	Benefits Portfolio	Cross-Benefits Crew	View Product *
20-0996 - Higher-Level Review	Decision Reviews	Benefits Portfolio	Cross-Benefits Crew	View Product *
20-10206 - Privacy Act	Design & Forms Systems	Digital Experience	Platform Services and Governance	View Product *
20-10207 - Request for priority processing	Design & Forms Systems	Digital Experience	Platform Services and Governance	View Product *
21-0538 - Dependency Verification	Dependents Management Tools	Benefits Portfolio	Lifestage Benefits Crew	N/A
21-0779 - Request for Nursing Home Information (Aid & Attendance)	BIO Aquia	Benefits Portfolio	Benefits Intake Optimization (BIO)	View Product *
21-0781 - Statement in Support of Claimed Mental Health Disorder(s) Due to an In-Service Traumatic Event(s)	Disability Pathways	Benefits Portfolio	Disability Benefits Crew	View Product *
21-0845 - Authorization to Disclose Personal Information to a Third Party	Design & Forms Systems	Digital Experience	Platform Services and Governance	View Product *
21-0966 - Intent to file a claim	Disability Pathways	Benefits Portfolio	Disability Benefits Crew	View Product *
21-0972 - Sign VA claim forms as an alternate signer	Disability Pathways	Benefits Portfolio	Disability Benefits Crew	View Product *
21-10210 - Lay or Witness Statement	Disability Pathways	Benefits Portfolio	Disability Benefits Crew	View Product *
21-2680 - Examination for Housebound Status or Permanent Need for Regular Aid & Attendance	BIO Aquia	Benefits Portfolio	Benefits Intake Optimization (BIO)	View Product *
21-4138 - Statement in support of claim	Decision Reviews	Benefits Portfolio	Cross-Benefits Crew	View Product *
21-4140 - Income Verification for Disability Benefits	BIO Pingwind	Benefits Portfolio	Benefits Intake Optimization (BIO)	View Product *
21-4142 - Authorization to Disclose Information to the VA	Decision Reviews	Benefits Portfolio	Cross-Benefits Crew	View Product *
21-4192 - Request for Employment Information in Connection with Claim for Disability Benefits	BIO Aquia	Benefits Portfolio	Benefits Intake Optimization (BIO)	View Product *
21-526EZ - AI Document Classification API	Employee Experience	Benefits Portfolio	Disability Crew	N/A
21-526EZ - File for disability compensation	Disability Benefits Crew - Core 526	Benefits Portfolio	Disability Benefits Crew	View Product *
21-526EZ - Multi-step conditions submission	Conditions	Benefits Portfolio	Disability Benefits Crew	N/A
21-8940 - Veteran's Application for Increased Compensation Based on Unemployability	BIO Pingwind	Benefits Portfolio	Benefits Intake Optimization (BIO)	View Product *
21a Apply to become a VA-accredited attorney or claims agent	Accredited Reps. - Benefits	Benefits Portfolio	Accredited Reps Crew	View Product *
21P-0537 - Marital Status Questionnaire	BIO HEART	Benefits Portfolio	Benefits Intake Optimization (BIO)	View Product
21P-0847 - Request to be substitute claimant	Design & Forms Systems	Digital Experience	Platform Services and Governance	View Product *
21P-0969 Income and Asset Statement Form	Pension & Burial Benefits	Benefits Portfolio	Lifestage Benefits Crew	View Product *
21P-527EZ - Apply for Veterans Pension benefits	Pension & Burial Benefits	Benefits Portfolio	Lifestage Benefits Crew	View Product *
21P-530a - State Application for Interment Allowance (Under 38 U.S.C. Chapter 23)	BIO Aquia	Benefits Portfolio	Benefits Intake Optimization (BIO)	View Product *
21P-530EZ - Apply for Veterans burial allowance and transportation benefits	Pension & Burial Benefits	Benefits Portfolio	Lifestage Benefits Crew	View Product *
21P-534A - Application for Dependency and Indemnity Compensation by a Surviving Spouse or Child—In-Service Death Only	BIO Huntridge	Benefits Portfolio	Benefits Intake Optimization (BIO)	View Product
21P-534EZ - Application for DIC, Survivors Pension, or Accrued Benefits	BIO Huntridge	Benefits Portfolio	Benefits Intake Optimization (BIO)	View Product *
21P-601 - Application for Accrued Amounts Due a Deceased Beneficiary	BIO HEART	Benefits Portfolio	Benefits Intake Optimization (BIO)	View Product
21P-8416 - Submit medical expenses to support a pension or DIC claim	BIO Huntridge	Benefits Portfolio	Benefits Intake Optimization (BIO)	View Product
22-0803 - Request for Reimbursement of Licensing or Certification Test Fees	GovCIO VEBT	BAM Portfolio	Education	View Product *
22-0810 - Request for Reimbursement of National Exam Fee	GovCIO VEBT	BAM Portfolio	Education	N/A
22-0839 - Yellow Ribbon Program Agreement (Under Chapter 33 of title 38, United States Code)	GovCIO VEBT	BAM Portfolio	Education	View Product *
22-0976 - Application for Approval of a Program in a Foreign Country	GovCIO VEBT	BAM Portfolio	Education	View Product
22-0989 - Request education benefit entitlement restoration due to school closure, program suspension or withdrawal	GovCIO VEBT	BAM Portfolio	Education	N/A
22-10215 - Statement of Assurance of Compliance with 85 Percent Enrollment Ratios	GovCIO VEBT	BAM Portfolio	Education	View Product
22-10216 - 35% Exemption Request from 85-15 Reporting Requirement	GovCIO VEBT	BAM Portfolio	Education	View Product
22-10272 - Request for Reimbursement of Preparatory (Prep) Course for Licensing or Certification Test	GovCIO VEBT	BAM Portfolio	Education	N/A
22-10275 - Commit to the Principles of Excellence for educational institutions	GovCIO VEBT	BAM Portfolio	Education	View Product
22-10278 - Authorization To Disclose Personal Information To a Third Party	GovCIO VEBT	BAM Portfolio	Education	View Product
22-10282 IBM Skillsbuild Training Program Intake Application	GovCIO VEBT	BAM Portfolio	Education	View Product
22-10297 - Apply for VET TEC 2.0 (high-tech program)	GovCIO VEBT	BAM Portfolio	Education	View Product
22-1919 - Conflicting Interests Certification for Proprietary Schools	GovCIO VEBT	BAM Portfolio	Education	View Product
22-1990 - Education Benefits Application	My Education Benefits	BAM Portfolio	Education	View Product *
22-1990e - Apply to use transferred education benefits	My Education Benefits	BAM Portfolio	Education	View Product *
22-1995 - Education Change of Program or Training Application	GovCIO VEBT	BAM Portfolio	Education	View Product
22-5490 - Apply for education benefits as an eligible dependent	My Education Benefits	BAM Portfolio	Education	View Product *
22-5495 - Change your education benefits	GovCIO VEBT	BAM Portfolio	Education	View Product
22-8690 - Time Record (Work-Study Program)	GovCIO VEBT	BAM Portfolio	Education	N/A
22-8794 - Designation of Certifying Official(s)	GovCIO VEBT	BAM Portfolio	Education	View Product *
26-1880 - Request a VA home loan Certificate of Eligibility (COE)	Core Veteran Experience 1	Digital Experience	Core Veteran Experiences	View Product *
26-4555 Application in Acquiring Specially Adapted Housing or Special Home Adaptation Grant	Disability Pathways	Benefits Portfolio	Disability Benefits Crew	View Product *
40-0247 Presidential Memorial Certificate	Memorials Self-Service	BAM Portfolio	Memorials	View Product
40-10007 - Apply for burial in a VA national cemetery	Memorials Self-Service	BAM Portfolio	Memorials	View Product
Accredited Representative Portal - Digital Form 21a	Accredited Reps. - Benefits	Benefits Portfolio	Accredited Reps Crew	View Product *
After-visit Summary	Medical Records	Health Portfolio	MHV on VA.gov Patient Portal	View Product *
All VA offices	N/A	N/A	N/A	View Product
Appoint a Representative	Accredited Reps. - Appoint	Benefits Portfolio	Accredited Reps Crew	N/A
Appointments	Orion	Health Portfolio	Unified Appointment Experience	View Product *
Ask VA	Ask VA	Digital Experience	Core Veteran Experiences	View Product
Authorization To Disclose Personal Information To a Third Party - Education Benefits	GovCIO VEBT	BAM Portfolio	Education	N/A
BDS	N/A	Benefits Portfolio	N/A	N/A
Benefit Letters	Benefits Management Tools 2	Benefits Portfolio	Cross-Benefits Crew	View Product
Benefits Delivery at Discharge	N/A	Benefits Portfolio	Benefit Tools	View Product *
Benefits Hubs	Public Websites	Digital Experience	Sitewide	N/A
Campaign Landing Page	Public Websites	Digital Experience	Sitewide	N/A
Chapter 31 - Veteran Readiness & Employment - 28-1900	Reapers	Digital Experience	Sitewide	View Product *
Chapter 36	Core Veteran Experience 1	Digital Experience	Core Veteran Experiences	View Product
Chapter 36 - Educational and Career Counseling - 25-8832	Core Veteran Experience 1	Digital Experience	Core Veteran Experiences	View Product *
Claim Status Tool	Benefits Management Tools 1	Benefits Portfolio	Cross-Benefits Crew	View Product
Contact Information	Authenticated Experience	Digital Experience	Core Veteran Experiences	View Product *
Contact Us	N/A	N/A	N/A	View Product
Day of Appointment Travel Claim Submission	Orion	Health Portfolio	Unified Appointment Experience	View Product
Debt Portal	Financial Management	Digital Experience	Core Veteran Experiences	View Product
Decision Reviews	Decision Reviews	Benefits Portfolio	Cross-Benefits Crew	View Product
Dependency Claims (21-686c and 21-674)	Dependents Management Tools	Benefits Portfolio	Lifestage Benefits Crew	View Product *
Dependents Verification	Dependents Management Tools	Benefits Portfolio	Lifestage Benefits Crew	View Product
DHP Device Connection	N/A	Health Portfolio	Health Tools	View Product *
Direct Deposit	Authenticated Experience	Digital Experience	Core Veteran Experiences	View Product
Discharge Upgrade Wizard	Public Websites	Digital Experience	Sitewide	View Product
Discover your benefits	VES Transition Experience	Digital Experience	Content, IA, and Editor Experience	View Product
Dispute your VA debt	Financial Management	Digital Experience	Core Veteran Experiences	View Product
eCheck-in	Hydra	Health Portfolio	Unified Appointment Experience	View Product
eCheck-in, pre-check-in	Hydra	Health Portfolio	Unified Appointment Experience	View Product
Education Forms	GovCIO VEBT	BAM Portfolio	Education	N/A
Education Letters	My Education Benefits	BAM Portfolio	Education	View Product
Email Verification	Core Veteran Experience 1	Digital Experience	Core Veteran Experiences	N/A
Enrollment Verification	GovCIO VEBT	BAM Portfolio	Education	View Product
Facility Locator	Facilities	Digital Experience	Sitewide	View Product
Fill out your form to appoint a VA accredited representative or VSO	Accredited Reps. - Benefits	Benefits Portfolio	Accredited Reps Crew	View Product
Financial Status Report (FSR)	Financial Management	Digital Experience	Core Veteran Experiences	View Product *
Find a Representative	Accredited Reps. - Accreditation	Benefits Portfolio	Accredited Reps Crew	View Product
Find a VA Form	Public Websites	Digital Experience	Sitewide	View Product
Find a Yellow Ribbon Tool	Core Veteran Experience 1	Digital Experience	Core Veteran Experiences	View Product
Form Upload	Design & Forms Systems	Digital Experience	Platform Services and Governance	View Product *
GI Bill Comparison Tool	GovCIO VEBT	BAM Portfolio	Education	View Product
GI Bill Feedback Tool	GovCIO VEBT	BAM Portfolio	Education	View Product
Identity	Identity	Digital Experience	Identity	View Product
Income Limits application	Public Websites	Digital Experience	Sitewide	View Product
Inherited Proofing	N/A	Digital Experience	Account Experience	View Product
Language Assistance & Resource Pages	Public Websites	Digital Experience	Sitewide	N/A
Learn how the PACT Act may affect you	Public Websites	Digital Experience	Sitewide	View Product
Letters	N/A	Benefits Portfolio	Benefit Tools	View Product
Login	Identity	Digital Experience	Identity	View Product
Medallia	Authenticated Experience	Digital Experience	Core Veteran Experiences	N/A
Medallions Self-Service	Memorials Self-Service	BAM Portfolio	Memorials	N/A
Medical Copays (MCP)	N/A	Digital Experience	Account Experience	View Product
MHV Medical Records	Medical Records	Health Portfolio	MHV on VA.gov Patient Portal	View Product *
MHV Medications	Medications, Medical Devices and Supplies	Health Portfolio	MHV on VA.gov Patient Portal	View Product *
MHV Secure Messaging	Messaging	Health Portfolio	MHV on VA.gov Patient Portal	View Product *
Military Information	Authenticated Experience	Digital Experience	Core Veteran Experiences	View Product
Montgomery GI Bill enrollment verification	GovCIO VEBT	BAM Portfolio	Education	View Product
My Education Benefits	My Education Benefits	BAM Portfolio	Education	View Product *
My HealtheVet on VA.gov	Horizon	Health Portfolio	MHV on VA.gov Patient Portal	View Product
My Messages	N/A	N/A	N/A	View Product
My VA	Authenticated Experience	Digital Experience	Core Veteran Experiences	View Product
Notification settings	Authenticated Experience	Digital Experience	Core Veteran Experiences	View Product
Order medical supplies	Medications, Medical Devices and Supplies	Health Portfolio	MHV on VA.gov Patient Portal	View Product
Outreach Events	Public Websites	Digital Experience	Sitewide	View Product
Overpayment and Copayment Debts	Mobile Feature Support	Digital Experience	Core Veteran Experiences	N/A
Patient Check-in	Hydra	Health Portfolio	Unified Appointment Experience	View Product
Patient Pre-Check-in	Hydra	Health Portfolio	Unified Appointment Experience	View Product
Pension DIC Tool	Pension-Pathway	BAM Portfolio	Pensions	N/A
Performance Dashboard	Core Veteran Experience 1	Digital Experience	Core Veteran Experiences	View Product
Post-9-11 GI Bill Status	N/A	N/A	N/A	View Product
Pre-need Burial	Memorials Self-Service	BAM Portfolio	Memorials	View Product
Prescription Renewal	Medications, Medical Devices and Supplies	Health Portfolio	MHV on VA.gov Patient Portal	N/A
Prescription statuses	Medications, Medical Devices and Supplies	Health Portfolio	MHV on VA.gov Patient Portal	N/A
Principles of Excellence for educational institutions	GovCIO VEBT	BAM Portfolio	Education	N/A
Profile	Authenticated Experience	Digital Experience	Core Veteran Experiences	View Product
Proof of Veteran Status	Authenticated Experience	Digital Experience	Core Veteran Experiences	View Product
Public Outreach Materials	N/A	N/A	N/A	N/A
QuickSubmit Federation	WS4 Modernization	Benefits Portfolio	Benefits Intake Optimization (BIO)	View Product
Rated Disabilities	N/A	N/A	N/A	View Product
Request for Reimbursement of Licensing or Certification Test Fees	GovCIO VEBT	BAM Portfolio	Education	N/A
Resources & Support	Public Websites	Digital Experience	Sitewide	View Product
Resources for schools	GovCIO VEBT	BAM Portfolio	Education	View Product
Rudisill Reconciliation	GovCIO VEBT	BAM Portfolio	Education	N/A
Search	WS3 Intelligent Search	Digital Experience	Core Veteran Experiences	View Product
Sign In Confirm Contact Email	N/A	N/A	N/A	View Product
Sign in Service	Identity	Digital Experience	Identity	N/A
Sign-in changes reminder	N/A	N/A	N/A	View Product
Supply Reordering Tool	Medications, Medical Devices and Supplies	Health Portfolio	MHV on VA.gov Patient Portal	View Product
Time of Need (ToN) Self-Service	Memorials Self-Service	BAM Portfolio	Memorials	N/A
TOE Benefits	N/A	N/A	N/A	N/A
Travel Claims Status	Ursa Minor	Health Portfolio	Unified Appointment Experience	View Product
Travel Pay Claims	Ursa Minor	Health Portfolio	Unified Appointment Experience	View Product *
VA Design System	Design & Forms Systems	Digital Experience	Platform Services and Governance	View Product
VA Education Letters	GovCIO VEBT	BAM Portfolio	Education	View Product
VA Form 10-8678 - Application for Annual Clothing Allowance	BIO Pingwind	Benefits Portfolio	Benefits Intake Optimization (BIO)	N/A
VA Form 21-0788 - Information Regarding Apportionment of Beneficiary's Award	BIO Pingwind	Benefits Portfolio	Benefits Intake Optimization (BIO)	N/A
VA Form 21-4502 - Application for Automobile or Other Conveyance and Adaptive Equipment (UNDER 38 U.S.C. 3901-3904)	BIO Pingwind	Benefits Portfolio	Benefits Intake Optimization (BIO)	View Product *
VA Medical Centers (VAMCs)	Facilities	Digital Experience	Sitewide	View Product
VA Notify	Notify Platform	Digital Experience	Core Veteran Experiences	N/A
VA online services terms of use	N/A	N/A	N/A	View Product
VA Profile	Authenticated Experience	Digital Experience	Core Veteran Experiences	View Product
VA.gov Homepage	Public Websites	Digital Experience	Sitewide	View Product
VA.gov Onboarding Flow	Core Veteran Experience 1	Digital Experience	Core Veteran Experiences	N/A
VAHB Mobile App	Mobile App and Platform	Digital Experience	Core Veteran Experiences	N/A
Vet Centers	Facilities	Digital Experience	Sitewide	View Product
Veteran Health Identification Card (VHIC)	Mobile Feature Support	Digital Experience	Core Veteran Experiences	N/A
Veteran How to Apply Experience	GovCIO VEBT	BAM Portfolio	Education	N/A
Veteran Onboarding	Core Veteran Experience 1	Digital Experience	Core Veteran Experiences	N/A
Veteran Status Card	Mobile Feature Support	Digital Experience	Core Veteran Experiences	View Product
View Dependents	N/A	N/A	N/A	View Product
View My Payment History	Financial Management	Digital Experience	Core Veteran Experiences	View Product
View Payments	N/A	N/A	N/A	View Product
Virtual Agent Chatbot	VA Chatbot	Digital Experience	Content, IA, and Editor Experience	View Product
VRE CH31 Eligibility & Entitlement	N/A	N/A	N/A	View Product
Welcome VA Setup Review Information Form	N/A	N/A	N/A	View Product
Your VA home loan COE	N/A	N/A	N/A	View Product

*This Product Link may require authentication, please contact the Product Owner for more details.

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