Last Updated:
The following table links upstream services with their respective contact lists, maintenance notification streams, and on-call documentation. Missing data indicates gaps in this pipeline.
|
Shortname |
Service Name |
Notes |
Outage/Maintenance |
Mailing Lists |
Contacts |
On BSR? |
Breakers metrics? |
Monitoring |
Alerting |
VFT Docs |
Devops Docs |
Products |
Source Code |
Child Dependencies |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Appeals |
Appeals/Caseflow |
|
Error log dashboard (Datadog access required) |
|
OCTO slack #appeals-support |
✔️ |
✔️ CaseflowStatus |
Appeals monitors (Datadog access required) |
|
|
Appeals Status, Claims Status, Lighthouse |
BGS, VACO |
||
|
ArcGIS |
ArcGIS |
API not dependent on slowness due to ArcGIS as this is used in a sync job |
|
No |
No |
|
|
|
|
|
|
|||
|
BGS |
Benefits Gateway Service |
|
|
|
|
|
No |
|
|
Letters, Claims Status |
|
|||
|
CorpDB |
VA Corporate Database |
We don’t connect directly, but we rely on systems that do |
|
|
|
|
n/a |
|
|
|
|
|
|
|
|
DMDC |
Defense Manpower Data Center |
Not an API, just a data center |
|
|
|
|
n/a |
|
|
|
|
|
|
|
|
DS Logon |
DoD Self-Service Logon |
Most common login type
Status Page is maintained by Boris Ning (VA) not DoD. No longer being used by VA.gov |
|
|
|
|
No (not possible because API calls come from a browser not our servers) |
|
|
|
Login |
|
|
|
|
EOAS |
Eligibility Office Automation System |
|
|
|
✔️ |
✔️ Preneeds |
|
|
Pre-Needs Burial |
|
|
|||
|
EVSS |
Enterprise Veterans Self Service Portal Platform |
|
|
Slack channels #evss-dev, #evss-prod |
✔️
|
✔️ EVSS/Claims
|
(SOCKS proxy required) |
|
Claims Status, Appeals Status, Letters, Forms, Login |
|
BGS VBMS |
|||
|
EWIS |
Enterprise Web Infrastructure Support |
More of a subsystem than a 3rd party service? |
|
|
|
n/a |
(SOCKS proxy required) |
|
Teamsite |
|
|
|||
|
GIDS |
GIDS |
GI Bill Data service |
|
|
|
✔️ |
✔️ GI |
|
|
|
GI Bill Comparison Tool |
|
||
|
Central Mail |
Central Mail API (ICHMS) |
|
|
|
|
✔️ |
✔️ CentralMail |
Central Mail monitors (Datadog access required) |
|
Many Forms, Lighthouse |
|
|
||
|
ID.me |
ID.me |
|
|
|
No (not possible because API calls come from a browser not our servers) |
|
|
|
DS Logon Sign In, ID.me Sign In User Profile |
|
|
|||
|
MHV |
My HealtheVet |
The sign in service is deprecated.
|
|
✔️ |
✔️ Rx SM (secure messaging) |
(SOCKS Proxy required) |
|
Letters, MHV Sign In, Prescriptions, Secure Messaging, Blue Button |
|
|
||||
|
MPI |
Master PersonIndex (Formerly Master Patient Index and Master Veteran Index) |
Contains mostly Vets, some beneficiaries/dependents. |
|
✔️ |
✔️ MVI |
(SOCKS Proxy required) |
|
Disability Compensation |
|
|
||||
|
Pagerduty |
Pagerduty |
|
|
|
|
|
✔️ 2021-10-01 PagerDuty |
|
|
|
|
Downtime Banners, Alerts |
|
|
|
Search.gov |
Search.gov |
|
|
✔️ |
✔️ Search/Results |
(SOCKS Proxy required) |
|
Search |
|
|
||||
|
VA Profile |
VA Profile (formerly
|
VAProfile aims to be the golden record of contact information within the VA. It does this by coordinating communication and data persistence between the following backends: MVI and CorpDB. |
|
VET360PROD, VET360 PM |
✔️ |
✔️ VAProfile/Communication
|
|
|
User Profile, User Model, most forms |
|
MPI, CorpDB |
|||
|
VIC |
Veteran ID Card |
Unused? |
|
|
|
|
n/a |
|
|
|
|
|
|
|
|
VIERS |
Veteran Information/Eligibility Record Services |
|
|
|
|
|
|
|
|
|
Veterans ID Card, Claims Status |
|
|
|
|
ADFS |
Active Directory Federation Services |
|
|
|
|
|
|
|
|
|
|
|
||
|
iHub |
Integration Hub |
|
|
|
|
|
|
|
|
|
|
|
||
|
OKTA |
|
|
|
|
|
✔️ |
✔️ OKTA |
|
|
|
|
Lighthouse, not used by VA.gov |
|
|
|
PPMS |
Provider Profile Management System |
|
|
|
|
✔️ |
✔️ PPMS |
|
|
|
|
|
|
|
|
TIMS |
The Imaging Management System |
Deprecated? VONAPP? |
|
|
|
|
|
|
|
|
|
|
||
|
VACOLS |
Veterans Appeals Control and Locator System |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
VA Notify |
SMS and Email Notification service |
|
|
|
|
|
No |
|
|
|
|
|
|
|
|
VBMS |
Veterans Benefits Management System |
|
|
|
|
|
|
|
|
|
|
Claim Status, Disability compensation |
|
|
|
VEText |
|
|
|
|
|
|
✔️ Vetext |
|
|
|
|
|
|
|
|
VAOS |
Veterans Online Application (VOA) Service |
|
|
|
|
✔️ |
✔️ VAOS |
|
|
|
|
|
|
VAMF, Lighthouse, PPMS, MPI |
|
IAMSSOeOAuth |
Identity Access and Management, Single Sign On external, Open Authorization |
|
|
|
|
|
Yes IAMSSOeOAuth |
|
|
|
|
|
|
|
|
EWIS |
Enterprise Web Infrastructure Support Teamsite |
Content Management system being replaced
|
|
|
|
|
n/a |
|
|
|
|
|
|
|
|
Lighthouse - Decision Review |
Lighthouse Appeals |
|
|
|
|
|
✔️ DecisionReview |
|
|
|
|
Notice of Disagreement, Higher level review |
|
Central mail, Caseflow, |
|
VHA Access |
|
|
|
|
|
✔️ VHA_Access_PWT |
|
|
|
|
|
|
|
|
|
HCA |
Health Care Application |
|
|
|
|
|
✔️ HCA |
|
|
|
|
|
|
|
|
GIBFT |
Gi Bill Feedback Tool |
In salesforce |
|
|
|
|
✔️ GIBFT |
|
|
|
|
|
|
|
|
Debt Management Center |
|
|
|
|
|
|
✔️ Debts |
|
|
|
|
|
|
|
Help and feedback
-
Get help from the Platform Support Team in Slack.
-
Submit a feature idea to the Platform.