Last Updated: November 17, 2025
After an assistive tech session, if the participant could not complete it or you feel they didn’t meet your requirements, researchers are responsible for reporting that to Perigean so they can update the database. Perigean will add a column in the study schedule spreadsheet to record the reason for ineligibility so they have a complete list of designations at the end of the study.
The following are situations in which assistive tech participants should be reported to Perigean:
Global issues
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The exact requirements were not specified in the study details – e.g., full/legal/low-vision blindness, magnification levels
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Participant inaccurately validated eligibility over email/phone
Ineligible screenreader users
Participant…
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is using a different type of screenreader than initially confirmed
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opted not to use it once in the session for various reasons
Assistive technology…
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has unanticipated technical issues with Zoom
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is an older model/version
Moderator…
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determines that the participant has limited vision and does not rely solely on a screenreader
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determines that the participant is not an advanced user in the session
Ineligible screen magnification user
Participant…
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is using a different screen magnification tool than initially confirmed
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does not need to use it at a required magnification for the study
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opted not to use it once in the session
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is new to screen magnification and has trouble using it
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is using Zoom for magnification instead of a screen magnification tool
Ineligible voice command user
Participant…
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has a different type of voice command than initially confirmed
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opted not to use it once in the session
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is using Alexa/Siri for voice, and not a voice command tool
Help and feedback
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Get help from the Platform Support Team in Slack.
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Submit a feature idea to the Platform.