Data for UX Research

If you're in the discovery phase of your project, the following table lists the data available to help understand current user behavior on VA.gov. In addition to the data below, the Contact Center collects and maintains qualitative survey data. Learn more about how to access and utilize Contact Center data.

Reach out to the Platform Analytics team in the #platform-analytics Slack channel with any questions.

Report	Source
VA.gov Forms KPIs	Domo
VA.gov Search KPIs	Domo
VA.gov Content KPIs	Domo
All VA.gov Dashboard	Domo
VA.gov VANotify KPIs	Domo
MyVA KPIs	Domo
VA Chatbot KPIs	Domo
KPIs - QA Standards Team	Domo
Contact Center - Salesforce Issues	Domo
Contact Center - Medallia Report	Domo
Collaboration Cycle Dashboard	Domo
Platform Feedback Portal	Domo
Top Events	Google Analytics
All Pages	Google Analytics
Audience Overview	Google Analytics
Behavior Overview	Google Analytics
Site Search Overview	Google Analytics
VA.gov Performance Dashboard	Performance Dashboard

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