Use our resources and guides to help you as you design digital services for Veterans and the people who support them.

How we collaborate

  • Weekly design meeting (Mondays at 1:00 pm EST)

  • Weekly design office hours - optional (Tuesdays at 2:30 pm EST)

Journey Maps


Learn about how we do research for VA digital services. Use our templates and guidelines to help you plan, facilitate, and synthesize research.


Find design system components and patterns that are most appropriate for what your team is designing.

Content and Information Architecture

Use our resources to make sure that the content in your digital service is consistent, helpful, and empathetic.

Content style guide:

Error messages:


Information architecture:


Our accessibility resources help you to design with inclusivity in mind and to meet accessibility standards.

Best practices:


Testing tools:

  • How to test with a screen reader text

  • How to test for content zoom and screen magnifiers text | video

  • How to conduct a keyboard navigation check text | video

  • How to conduct color tests text | video


Testing and releasing

Both manually and through automated tests, ensure your solution is doing what you want it to do.