You know what you want to measure. Great! But now what? You can work with us to track and request access to metrics. Here is the current data that is available to measure on

Platform data sources


Data Source


Currently In Domo?

Which team owns this data?

Website interactions


Google Analytics

Attribution, behavior, & conversions 

Analytics & Insights

VA Notifications

VA Alert system


VA Notify



ForeSee survey data

Will be replaced by Medallia.

(manually imported)

Contact Center

Medallia survey data. Replacing ForeSee.


(manually imported)

Contact Center

Health & monitoring





*Contact Center

CRM data from various VA Contact Centers

(manually imported) 

Contact Center

Grafana Loki

Backend system metrics (aggregations and indexing logs) from Prometheus


Operations, Back End Tools


Backend system metrics. Replacing Grafana.


Operations, Back End Tools


Front end performance monitoring


Front End Tools

Github Actions

CI/CD information. Developer workflow automation.


Front End Tools, Testing Tools, Operations

AWS Cloudwatch

Monitoring and observability service

Will be replaced by Loki.


Operations, Back End Tools


Test case management 


 Testing Tools

Want to see this all in one place? We use a Business Intelligence (BI) tool called Domo to pull the data from these different sources into a single view. We recommend requesting a KPI dashboard to easily track your KPIs in one place.

Platform resource links:

External resource links: