Track your KPIs
Last Updated:
You know what you want to measure? Great! But now what? You can work with us to track and request access to metrics. Here is the current data that is available to measure on VA.gov:
Data | Data Source | Description | Currently In Domo? | Which team owns this data? |
Website interactions
| Google Analytics | Attribution, behavior, & conversions | ✅ | Analytics & Insights |
VA Notifications | VA Alert system |
| VA Notify | |
Satisfaction
| Medallia | VA.gov survey data. | ✅ (manually imported) | Veteran Support |
Health & monitoring
| Salesforce | CRM data from various VA Contact Centers | ✅ (manually imported) | Veteran Support |
Grafana Loki | Backend system metrics (aggregations and indexing logs) from Prometheus Replaced by Datadog. |
| Operations, Back End Tools | |
Datadog | Backend system metrics. Datadog has replaced Grafana. |
| Operations, Back End Tools | |
GitHub Actions | CI/CD information. Developer workflow automation. |
| Front End Tools, Testing Tools, Operations | |
AWS Cloudwatch | Monitoring and observability service Replaced by Datadog. |
| Operations, Back End Tools | |
TestRail | Test case management | ✅ | Testing Tools |
Want to see this all in one place? We use a Business Intelligence (BI) tool called Domo to pull the data from these different sources into a single view. We recommend requesting a KPI dashboard to easily track your KPIs in one place.
Platform resource links:
External resource links:
Help and feedback
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