Use this data sources table to find the data you need to see your product’s success. We recommend starting with Domo to check your overall KPIs, and then digging into your data deeper using the appropriate data source.

This page includes includes which data platforms host the data you’re looking for, if the high level data is surfaced in Domo, and which Platform team you should contact to get more information. For more information about other resource provided by all Platform teams, please visit the Platform Tools page.

Data

Data Source

Description

Currently In Domo?

Which team owns this data?

Website interactions

 

Google Analytics

Attribution, behavior, & conversions 

✅

Analytics & Insights

VA Notifications

VA Alert system

 

VA Notify

Satisfaction

 

ForeSee

VA.gov-wide survey data

Will be replaced by Medallia.

✅

(manually imported)

Contact Center

Medallia

VA.gov survey data. Replacing ForeSee.

✅ 

(manually imported)

Contact Center

Health & monitoring

 

 

 

 

*Contact Center

CRM data from various VA Contact Centers

✅

(manually imported) 

Contact Center

Grafana Loki

Backend system metrics (aggregations and indexing logs) from Prometheus

 

Operations, Back End Tools

DataDog

Backend system metrics. Replacing Grafana.

 

Operations, Back End Tools

Speedcurve

Front end performance monitoring

 

Front End Tools

Github Actions

CI/CD information. Developer workflow automation.

 

Front End Tools, Testing Tools, Operations

AWS Cloudwatch

Monitoring and observability service

Will be replaced by Loki.

 

Operations, Back End Tools

TestRail

Test case management 

 ✅

 Testing Tools