iPhone: Screen recording set-up
Participants will need to go through this first-time setup to make sure you can see and record their screen. Use this guide If you encounter problems with participants not being able to record their screen.
Prerequisites
iOS 11 or higher
Zoom mobile app for iOS version 4.1.18611.1228 or higher
Note that some of these options can be disabled in your Account settings, under Integrations.
Step 1: Settings
“I’ll take you through a few steps to set up for device so you can share your screen. I’d like you to open the Settings app.”
Open the Settings app
Step 2: Control Center
“OK, now scroll down until you find Control Center. Go ahead and tap that.”
Select Control Center within the Settings
Step 3: Customize Controls
“Now, on this screen tap Customize Controls if you see that, or just scroll down if you see controls on this screen.”
Select Customize Controls
Look for the Screen Recording item in the list
Step 4: Add Screen Recording to Control Center
“Scroll down the list until you see Screen Recording. If you see a green + next to the Screen Recording, tap it to add Screen Recording to your Control Center.
If you see a red circle with a dash, that means it’s already turned on and you’re good to go!”
If you see a green plus icon, select that to add it to your control center
Step 5: Back to Zoom
“OK, now we can get back to zoom. Go ahead and tap on the green time button in the top left corner”
Select the green clock button to return to Zoom
For further support, you can v iOS screen sharing on Zoom
Help and feedback
Get help from the Platform Support Team in Slack.
Submit a feature idea to the Platform.