Participants will need to go through this first-time setup to make sure you can see and record their screen. Use this guide If you encounter problems with participants not being able to record their screen.

Prerequisites

  • iOS 11 or higher

  • Zoom mobile app for iOS version 4.1.18611.1228 or higher

Note that some of these options can be disabled in your Account settings, under Integrations.

Step 1: Settings

Convo guide:

I’ll take you through a few steps to set up for device so you can share your screen. I’d like you to open the Settings app.

Step 2: Control Center

Convo guide:

OK, now scroll down until you find Control Center. Go ahead and tap that.

Step 3: Customize Controls

Convo guide:

Now, on this screen tap Customize Controls if you see that, or just scroll down if you see controls on this screen.

Step 4: Add Screen Recording to Control Center

Convo guide:

Scroll down the list until you see Screen Recording. If you see a green + next to the Screen Recording, tap it to add Screen Recording to your Control Center.

If you see a red circle with a dash, that means it’s already turned on and you’re good to go!

Step 5: Back to Zoom

Convo guide:

OK, now we can get back to zoom. Go ahead and tap on the green time button in the top left corner

For further support, you can v iOS screen sharing on Zoom