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iPhone: Screen recording set-up

Participants will need to go through this first-time setup to make sure you can see and record their screen. Use this guide If you encounter problems with participants not being able to record their screen.

Prerequisites

  • iOS 11 or higher

  • Zoom mobile app for iOS version 4.1.18611.1228 or higher

Note that some of these options can be disabled in your Account settings, under Integrations.

Step 1: Settings

“I’ll take you through a few steps to set up for device so you can share your screen. I’d like you to open the Settings app.”

Screenshot of an iPhone home screen highlighting the Settings app icon.
Open the Settings app

Step 2: Control Center

“OK, now scroll down until you find Control Center. Go ahead and tap that.”

Screenshot of the Settings screen where you'll find the Control Center option at the bottom of the screen.
Select Control Center within the Settings

Step 3: Customize Controls

“Now, on this screen tap Customize Controls if you see that, or just scroll down if you see controls on this screen.”

Screenshot of the Control Center screen where you'll find an option for Customize Controls in the middle.
Select Customize Controls
Screenshot of the Control Center where you find a list of included controls and more controls.
Look for the Screen Recording item in the list

Step 4: Add Screen Recording to Control Center

“Scroll down the list until you see Screen Recording. If you see a green + next to the Screen Recording, tap it to add Screen Recording to your Control Center.

If you see a red circle with a dash, that means it’s already turned on and you’re good to go!”

Scrolling down the Control Center screen in more controls, you might see Screen Recording with a green plus.
If you see a green plus icon, select that to add it to your control center

Step 5: Back to Zoom

“OK, now we can get back to zoom. Go ahead and tap on the green time button in the top left corner”

Screenshot of a phone highlighting the green time icon in the top left.
Select the green clock button to return to Zoom



For further support, you can v iOS screen sharing on Zoom

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