Welcome to VA.gov! In order to provide appropriate levels of support, Platform onboards new VFS team members and new VFS teams separately. Please follow the instructions below to get started.

New VFS team members

If you are a new individual on a new VFS team or an existing VFS team, please complete the Platform orientation template.

*Please note that you will not be able to assign the ticket to yourself as you likely do not have access to the GitHub repos. You will be granted access to the GitHub repos through the Platform orientation template so please be sure to fill out the ticket completely.

User flow of Platform orientation for new VFS Team members. The VFS team member flow is Start, Opens Platform Orientation ticket, Signs up for Platform orientation meetings via Calendly, Completes items in Platform Orientation ticket, and end. After the VFS team member opens the Platform Orientation ticket, Platform adds the new team member to the VFS Team Roster and grants the new team member access to GitHub repos.

New VFS teams

If your team is new to VA.gov, please have your Product Manager or Product Owner complete the New VFS team template.

*If you are a Product Manager completing this task, please note that you may not be able to assign the ticket to yourself as you likely do not have access to the GitHub repos. Access to the GitHub repos is granted through the New VFS team members process so please be sure to complete both templates.