Form Events
VFS teams can implement events to track a user’s journey through multi-step veteran forms.
If possible, avoid custom implementations by using the helper functions built into the forms-system application.
Data Dictionary for Form Events
Data Layer Event | Step in Form Process | Interaction |
|---|---|---|
| Form Starts | Form Start - Starting application without logging in |
| Form Starts | Form Start - Call-to-action to Sign In to start form |
| Form Starts | Form Start - Begin form button after successful sign in |
| Form Saves and Submissions | Form Saves - Event is triggered for auto form saves |
| Form Saves and Submissions | Form Prefill Failures - Tracks when form prefill cannot be retrieved |
| Form Saves and Submissions | Form Submission - Measure the form submission; Success and failures are measured distinctly |
| Form Saves and Submissions | Form Submission Successful - Triggered when the form has been successfully submitted |
| Form Saves and Submissions | Form Failures - Triggered when the form has failed client or server-side |
Product Prefixes
If your Product area is not listed below, please reach out to the Platform Analytics & Insights team via the GTM Implementation & QA GitHub Issue and also using /support on the #vfs-platform-support channel for guidance.
Product | Prefix | Event Action |
|---|---|---|
Burials |
| Forms - Burials |
Caregivers |
| Forms - Family Member Benefits |
Claims Tracker |
| |
Disability |
| Forms - Disability |
Discharge Upgrade |
| |
Education Applications |
| Forms - Education |
GIBCT |
| |
Health Care Applications |
| Forms - Health Care |
Health Records |
| Forms |
Pensions |
| Forms - Pensions |
Post 9-11 Benefits Status |
| Forms |
Prescription Refills |
| Forms |
Secure Messaging |
| |
Sign-on |
| |
Terms and Conditions |
| |
VA Letters |
| |
Veteran ID Card |
| |
Request a Board Appeal |
|
Help and feedback
Get help from the Platform Support Team in Slack.
Submit a feature idea to the Platform.