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Console Login Instructions for Dev & Staging Environments - Console UI

Follow these step-by-step instructions to create an account and log into either the Dev Console environment and the Staging Console environment.

If you need access to production environment (Utility) environment instead of the Dev or Staging environments, follow the instructions here.

Create an account

  1. Create a "sandbox" Login.gov account. We recommend using your work email address.

  2. Add your email to the allowlist(s).

    • Use these ticket templates.

      • “Activate Platform Developer” for Dev environment

      • “Activate Platform Tester” for Staging environment

    • Replace with your name.

    • Enter the email address you used for your “sandbox” Login.gov account.

    • Click “Submit new issue”.

Log in

  1. If you do not have the SOCKS proxy set up, log into the Citrix Access Gateway (CAG).

  2. Go to https://platform-console-ui-dev.vfs.va.gov/ or https://platform-console-ui-staging.vfs.va.gov/. Tell your browser to trust the connection.

  3. Click "Log in". Log in using the "sandbox" Login.gov window.

Detailed Login Instructions

Step

Screenshots

1

Go to https://platform-console-ui-dev.vfs.va.gov/ or https://platform-console-ui-staging.vfs.va.gov/

  • If you have SOCKS proxy access, you can visit directly.

  • OR you can log into the CAG desktop and copy the URL into a browser there.

 

2

The browser may say “no internet.” Wait a few seconds and the page should load. If the page does not load, you may need to get access via CAG or get SOCKS proxy access.

 

3

When you first visit, the browser will tell you that the connection is “unsafe” or “not private”. This is normal for a non-production website.

  • Depending on your browser, click to accept the security certificate, show advanced options, continue to the website, or similar.

  • In Safari, click “Show Details” → “view the certificate” and then accept the certificate.

    • Also right click on the tab, select Settings at the bottom, and change “Pop-up Windows” to “Allow”. Otherwise, Safari may prevent the pop-up window from working correctly.

  • In Chrome, click “Advanced” → “Proceed to platform-console … (unsafe)”

  • In other browsers, the path to continue to the site may be different.

Expand to see Safari screenshots

Expand to see Chrome screenshots

4

Click “Login” in the left navigation

The login screen

The login screen

5

A pop up will appear.

  1. Click the LOG IN button next to “Your Identity Provider”

Expand to see screenshot
Your identity provider pop-up

“Your Identity Provider” pop-up

 

6

A pop up will appear for Login.gov.

  1. Enter your “sandbox” Login.gov credentials and click “Sign in”

  2. Complete two-factor authentication

  3. Click “Continue”

You may need to return to the main window to unlock your password manager if it is locked.

If you get stuck anywhere in the login process, try refreshing the page or logging in again.

Expand to see screenshot
Sandbox Login.gov pop-up window

“Sandbox” Login.gov pop-up window

 

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