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Guidance for new teams and team members

Welcome to VA.gov. In order to provide appropriate levels of support, Platform onboards new VFS team members and new VFS teams separately. Please follow the instructions below to get started.

New VFS team members

If you are a new individual on a new VFS team or an existing VFS team, please complete the New VFS Team Member Template.

*Please note that you will not be able to assign the ticket to yourself as you likely do not have access to the GitHub repos. You will be granted access to the GitHub repos through the New VFS Team Member template, so please be sure to fill out the ticket completely.

New VFS Team Member Process

User flow with two lanes, VFS team member and Platform. VFS team member starts, then opens New VFS team member ticket. From that ticket, Platform adds new team member to VFS team roster located in Atlas, then grants new team member access to GitHub repos. Meanwhile, VFS team member proceeds watch Platform Orientation session recordings, then completes items in New VFS team member ticket to end the workflow.

User flow for New VFS Team Members

New VFS teams

If your team is new to VA.gov, please have your Product Manager or Product Owner complete the New VFS Team Template.

*If you are a Product Manager completing this task, please note that you may not be able to assign the ticket to yourself as you likely do not have access to the GitHub repos. Access to the GitHub repos is granted through the new VFS team members process so please be sure to complete both templates.

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